Moving To Los Angeles
When making a claim or considering a settlement offer, keep in mind the amount of liability that you declared on your shipment. For example, if the value declared on your shipment was $5,000, the mover’s maximum liability for loss or damage to the articles in your shipment is $5,000. Claims for more than this amount will be declined because they are in excess of the mover’s liability that you declared on your shipment.

If your move is intrastate, you also can file a complaint with the California Public Utilities Commission (www.cpuc.ca.gov). If the mover is a member of California Moving and Storage Assocation, the organization will step in to mediate the claim.

MOVING INSURANCE
You may assume that your goods automatically are covered by your transportation provider whether it’s a moving company, mobile storage company or a rental truck company. The basic coverage a moving company is responsible for is 30 or 60 cents per pound per item depending if your goods are shipped within the state or across state lines. In the case of a mobile storage or rental truck company, this liability is set as low as 10 cents per pound per item. Here’s a summary of the types of insurance coverage provided by most moving companies. When interviewing potential moving companies, makes sure to ask what coverage each provides.
  • Released Value is the basic insurance provided by most moving companies. The coverage of this insurance is 60 cents per pound for each one of your articles. If, for example, you have a table that weighs 100 pounds, the insurance will cover the table up to $60.
  • Declared Value is the coverage of the declared value insurance based on the total weight of your items times the amount paid per pound. Usually the coverage is $1.25 per pound. If the total weight of your items is 1,000 pounds, the insurance will cover you up to $1,250. In case of damage, the insurance will be based on the depreciated value of the damaged item up to the maximum value of all the items that you shipped.
  • Lump-Sum Value is insurance that provides you with the option to insure by the actual value of the items and not the weight. You will need to declare a specific value for your items and write it down on the bill of lading.
  • Full-Value Protection is insurance that covers all damaged or lost articles by replacing, repairing or sending you cash back for the value of the damaged or lost articles.

Beyond the general coverage noted above, you may want to consider buying specific coverage from a company that specializes in moving insurance. An agent can review additional coverage options, including those noted below, to ensure your household goods are protected during a move.

Full-Service/All-Risk
Full-service/all-risk coverage applies when the moving company loads and drives your belongings. It applies to goods transported or stored by a full-service moving company, and there are two options to consider:
  • Full Replacement Value—Valued Inventory: This is the most comprehensive insurance option available and provides the best coverage. This insurance is offered for interstate (moving from state to state), intrastate (moving within the same state) and international shipments. With this option, you must list and declare a replacement value on all of the items you wish to insure. Items may be categorized as a group, such as “living room set, seven pieces.”
  • Full Replacement Value—Lump Sum: This insurance is offered only for interstate and international shipments. The total coverage amount is determined when you place a lump-sum value on all of your goods to be insured considering the declared value of the shipment equals no less than $6 times the weight of the shipment. Any items individually valued at $500 or more need to be listed separately to be covered at their specific replacement value.

Full-Service/Named Perils
Full-service/named perils coverage also applies when the moving company loads and drives your belongings This type of coverage applies to goods transported or stored by a full-service moving company. Named-perils insurance covers only losses that result from causes explicitly listed in the Terms and Conditions. Coverage is available for both the transit as well as the storage periods. Causes of loss for the transit and storage periods can be reviewed in the Terms and Conditions for this insurance type. There are two options within this choice to consider:
  • Named Perils—Selected Inventory: This provides coverage based on an itemized and selected inventory prepared by the insured prior to the shipment date. For your benefit and proper coverage, you must list and declare a replacement value on all of the items that you wish to insure. This option is the most comprehensive and is the best coverage available because it does not reduce the settlement amount for depreciation or a co-insurance penalty. This completed inventory also could act as a base for your homeowners or renters insurance policy at the new location.
  • Named Perils—Total Value: This offers coverage if you are interested in insuring your entire shipment. The total coverage amount is determined when you place a total value on all of your goods to be insured considering the declared value of the shipment. Any items individually valued at $500 or more need to be listed separately to be covered at their specific replacement value. To avoid being underinsured, it is required you declare the replacement value of your entire shipment.

OTHER COVERAGE OPTIONS
There are several other insurance coverage options for you to consider if you are taking part in some part of the packing and moving process.

   
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